Legal
Privacy Policy
Last updated: 16 October 2026
This policy explains how AICAP Group collects, uses, stores and protects personal data when you visit this website or send us an inquiry.
1. Data we collect
- Data you provide through the contact form: your name, business email, company or organization, area of interest and message.
- Technical data used for operations and security: IP address, submission time and browser information.
- We do not collect sensitive data and we never ask for payment information through this website.
2. How we use it
- To reply to your inquiry and route it to the right person according to the language you selected.
- To assess partnership opportunities and connect you with technology, capital or deployment partners.
- To keep the website safe: detecting and blocking automated submissions and form abuse.
3. Legal basis and consent
- By submitting the form you consent to AICAP Group processing the data above for the purposes described in Section 2.
- You may withdraw your consent at any time by contacting us through the website form.
4. Where we store it, cross-border transfer and retention
- Data is stored on servers managed by AICAP Group as log files; it is not sent to a third-party form service.
- If data is transferred outside Vietnam for operational or technical support purposes, AICAP Group complies with Vietnamese regulations on cross-border personal data transfer and transfers only the minimum data necessary.
- Data is kept for a maximum of 24 months from receipt, after which it is deleted or anonymized.
- Internal notification emails contain only the information needed to reply to you.
5. Sharing
- We do not sell, rent or trade your personal data.
- Data is shared only within AICAP Group and, where needed for delivery, with the direct partners relevant to your inquiry.
- We may disclose data where required by a lawful request from a competent authority.
6. Cookies and analytics
- This website does not use advertising cookies and does not track your behaviour on other sites.
- If website analytics is enabled, we collect aggregate figures such as page views to improve content.
7. Your rights
- Request access to, correction of, or deletion of the personal data you sent us.
- Request restriction of, or object to, processing.
- Request an explanation of how your data is processed.
8. Security
- Data is transmitted over an encrypted connection and accessible only to the people responsible for handling inquiries.
- We apply rate limiting and automated checks to reduce spam.
9. Changes to this policy
- This policy may be updated from time to time; the latest version will be published on this page with its update date.
For any question or request regarding personal data, please contact us through the website form. We will respond as soon as possible.
